C
- Cloud Computing
- Delivery of computing services such as servers, storage, databases, and software over the internet (cloud).
- Cloud Migration
- The process of moving data, applications, or other business elements to a cloud environment.
- Cloud Orchestration
- Automating the arrangement, coordination, and management of cloud infrastructure and services.
- Colocation
- A data center facility where businesses rent space for servers and other computing hardware.
D
- Disaster Recovery
- A strategy to restore data and systems after a catastrophic failure or data loss incident.
- Disaster Recovery as a Service (DRaaS)
- A cloud-based service that allows businesses to back up their data and IT infrastructure in a third-party environment.
- Data Backup
- The process of creating a copy of data to protect against data loss.
- Data Encryption
- The method of converting data into a code to prevent unauthorized access.
E
- Edge Computing
- A distributed computing model that brings computation and data storage closer to data sources.
- Endpoint Security
- A cybersecurity approach that protects endpoints or entry points of end-user devices.
F
- Firewall
- A network security device that monitors and filters incoming and outgoing network traffic.
H
- Hybrid Cloud
- A computing environment that combines public and private cloud by allowing data and applications to be shared.
- Help Desk Support
- A service that provides technical support and assistance to users of technology products or services.
I
- Infrastructure as a Service (IaaS)
- A form of cloud computing that provides virtualized computing resources over the internet.
- IT Asset Management
- The process of ensuring that an organization’s assets are accounted for, deployed, maintained, and upgraded.
M
- Managed Services Provider (MSP)
- A company that remotely manages a customer’s IT infrastructure and end-user systems.
- Multi-Cloud Strategy
- Using multiple cloud computing services in a single heterogeneous architecture.
N
- Network Operations Center (NOC)
- A centralized location from which IT professionals monitor, manage, and maintain client networks.
O
- Object Storage
- A data storage architecture that manages data as objects, unlike file systems or block storage.
- Operational Efficiency
- The ability to deliver services in the most cost-effective manner without compromising quality.
P
- Platform as a Service (PaaS)
- A cloud computing service that provides a platform allowing customers to develop, run, and manage applications.
- Private Cloud
- Cloud computing services used by a single organization, not shared with others.
- Public Cloud
- Cloud services offered over the public internet and available to anyone who wants to purchase them.
R
- RAID
- Redundant Array of Independent Disks – a method of storing the same data in different places on multiple hard disks.
- Ransomware Protection
- Security measures and tools designed to prevent or respond to ransomware attacks.
- Remote Monitoring and Management (RMM)
- Tools used by IT service providers to maintain and monitor IT systems remotely.
- Responsive Web Design
- Design approach that makes web pages render well on a variety of devices and screen sizes.
S
- Software as a Service (SaaS)
- A software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network.
- Snapshot Backup
- Captures the state of a system at a specific point in time for backup or restore purposes.
- SOC 2 Compliance
- A framework for managing customer data based on five ‘trust service principles’ — security, availability, processing integrity, confidentiality, and privacy.
- Server Consolidation
- Reducing the number of physical servers by using virtualization or efficient server use.
- SEO Optimization
- Improving a website’s visibility in search engine results through content, structure, and technical enhancements.